Guarantee

Guarantee... Our Ultimate Promise

We provide you an unconditional 100% money back guarantee. Students, who got failed, even after struggling hard to pass the exams by using our preparation material, are advised to claim our money back guarantee. We'll compensate them by paying their money back or by letting they purchase exam material other than previous one having equaled or near to equal price.


What is Guarantee?

Guarantee is the assurance of repay of your spent funds on purchasing the training materials if you don’t pass the examination. But this never happened, as after using our training material you’ll be able to knock down the certification easily.

Our valued customers enjoy the privilege of 100% money back guarantee; this facility finds the best meaning in those who have struggled hard to pass the examination with more than one attempt.

 To claim our guarantee you have to follow few instructions which are necessary for the sake of safety and security.

 The money-back-guarantee is not applicable on following cases:

  •  Failure within 7 days after the purchase date.We highly recommends the candidates a study time of 7 days to prepare for the exam with Our study material, any failures cases within 7 days of purchase are rejected because in-sufficient study of our materials.
  •  Wrong purchase. We will not entertain any claims once the incorrect product is Downloaded and Installed.
  • Free exam. (No matter failed or wrong choice).
  • Expired order(s). (Out of 90 days from the purchase date).
  • Retired exam. (For customers who use our current product to attend the exam which is already retired.)
  • Audio Exams, Hard Copies and Labs Preparations are not covered by Guarantee and no claim can be made against them.
  • Products that are given for free.
  • Different names. (Candidate's name is different from payer's name.)
  • The refund option is not valid for Bundles and guarantee can thus not be claimed on Bundle purchases.
  • Guarantee Policy is not applicable to Online Proctor exams , CISSP,  EMC Exams, HP Online Exams, Microsoft, Oracle, PMI, exams as we provides only the practice questions for these.
  • Outdated Exam Products.
  • Answers of the product are tried best to level but if any answer is wrong please correct before giving exams as if questions are valid and you failed because of wrong answers we will not refund but may offer any other exam free of cost.


How to Claim Guarantee:

Failure within 7 days after the purchase date money-back-guarantee is not applicable. We highly recommends the candidates to take at least 7 days to prepare for the exam with our study material, it will make you understand the exam very well and pass the exam much more easily

If you have unfortunately failed after using our practice test then don’t hesitate to ask for refund because it is your right which can be stated by sending the following information to our e-mail address.

  • Scanned copy of your Certification Score Report.
  • Our Purchased Order Number, Name and details of purchased product.


It will be a repayment of the funds or you will be advised to procure a new product that may help you to pass your exam. We’ll refund your money after 7 working days.

 In case of any inconvenience please feel free to ask via our Live Chat or e-mail from Contact Us.